“Who You Gonna Call…”
(If you call Ghostbusters, too, we’d understand👻).
We’ve all been there: the ominous blue computer screen, staring back at you after trying to restart. Or, you need that important document and your computer refuses to connect to the server, no matter how many times you’ve tried to restart your router.
But as annoying as equipment failure and connections might be—you’re probably not on the verge of pulling out your phone to call 911.
However… you can call Stratti.
Your business can reach out to its managed IT service provider for many reasons. Often, you’ll be glad you did, and so will we! That’s because taking action sooner rather than later—approaching situations proactively—can mean much fewer, and smaller, headaches for you down the road. Treating your IT services as a priority, instead of an afterthought, can majorly benefit your business.
So here’s a list of situations where should call us before you’re in a real pickle:
1. You’re renovating, or there’s construction happening.
Whether you’re knocking out a wall, or the floor below you is becoming a new restaurant—give us a buzz. We’d love to help you avoid having any of your systems, phone lines, or networks interrupted.
2. You’re getting a new phone system.
Ring ring! We’re happy you’re upgrading, but loop us in from the beginning and we’ll make sure your customers can reach you when they need to.
3. You’re changing Internet providers.
Hopefully, you’ve found a cheaper price or faster speed! Before you switch everything over, though, let us know. We can help make changing ISP provider/configuration a painless process.
4. You’re moving.
How exciting! Before you start packing, though, call Stratti and we’ll help you make a game plan. You don’t want to arrive at your new building just to find there’s no service, and you left your router in the old office.
5. You’re worried about technical issues.
Whether it’s a network connectivity problem or something else is bothering you with your technology, don’t be afraid to hop on the phone. Stratti experts might be able to diagnose and resolve your problem easily, saving you irritation.
6. You need to update your system.
If you’re receiving alerts about system updates, including security messages or patches, please call us. Regular updates are crucial for maintaining the security and performance of your IT systems.
7. You’ve got some security concerns.
Funny-looking email with a link? Weird activity in your logs? A strange alert within your antivirus? Don’t wait—call Stratti. If there are any security concerns or potential threats we can take the necessary steps to mitigate the risk and ensure your data and systems are secure. Better safe than sorry!
8. You’re looking for some employee training.
If you or your employees are experiencing the same issues over and over, give us a call, and let’s chat about some training options. Onboarding everyone to the same standard of effective IT management might be easier than you think!
9. You’re expanding your business.
Great news—if your business is growing, and you’re thinking you might need some additional IT resources, we can help you clarify scalability needs, identify the best solutions, and provide resources to support business growth.
By maintaining regular communication with their managed IT service provider, businesses can ensure their IT needs are met and they can focus on their core business operations. We’re here to help you solve your problems before they spiral out of control… so when in doubt, give Stratti a shout.
Call us at (530) 342-8999.