What Are Managed IT Services?

And how do I know if I need them?

Whether you’ve just started a business, or you’re looking to expand a company, chances are you’ve got some type of digital presence. From online marketing, website maintenance, email addresses, your Point of Sale system, and proprietary data…technology has slowly crept into so many aspects of business operations these days. 

On the heels of this technology expansion comes the need for increased IT security and management. With the ongoing threats of data breaches and ransomware attacks, the stakes are just too high. 

So what do you do if you’re a solo business owner, or your team doesn’t have room for an IT expert? 

You contact a Managed IT Service Provider! 

Here’s the reality: not everyone needs to be an IT expert…but you do need someone to have your back

It’s likely you don’t have the demand for a dedicated IT person to handle security updates, troubleshoot issues and handle hardware issues. But you might need help with your day-to-day operations, with ensuring you’ve got appropriate malware protection, and with developing a backup and disaster recovery plan. 

What are Managed IT Services?

Managed IT services are a type of outsourced IT service in which a third-party provider (like Stratti) takes responsibility for managing and maintaining an organization’s (like yours) IT infrastructure and services. Depending on what you have, and what you need, this can include hardware, software, networks, and security systems. 

What are the benefits? 

Cost Savings 

For small and mid-sized businesses, hiring an IT team member is out of reach, especially considering salary and benefits. You can save money but stay protected when you contract with Stratti.

Time Savings

In a small business, it’s typically the owner, office manager, or CFO who handles the IT. This added role takes time away from their ability to do their core tasks. Hiring Stratti alleviates that and gives you time—and headspace—back in your day.  

Peace of Mind 

If you’re lying awake at night wondering if tomorrow is going to be the day your system is compromised, call us! Knowing your data and your equipment are protected is—you guessed it—priceless. 

Proactive Protection

At Stratti, we take a lot of pride in ensuring our clients are protected from preventable disasters. We help you identify potential issues before they become major problems, meaning you’ll save money and reduce downtime. 

What services does Stratti provide?

Services are customized based on your need.  Here are just a few:

  1. Remote monitoring and management of IT systems and networks
  2. Help desk and technical support services
  3. Proactive maintenance and software updates
  4. Security monitoring and management, including firewalls, antivirus, and intrusion detection
  5. Data backup and disaster recovery services

Managed IT services is truly the best option for businesses looking to thrive in today’s busy marketplace. Saving costs, enhancing security, and having experts on hand have never been easier. 

Call Stratti Now—and get back to focusing on running your business!