And How the Stratti Team Prioritizes Proactive Services
Ping! Another Teams message.
Ring, ring—someone’s calling you.
Ding ding ding! Your alarm is going off!
Finding ways to focus has become more challenging in a world of constant alerts and updates, office chatter, and zoom chat rooms. Architecting paths to productivity can be tough, especially when we’re surrounded by technology that reminds us constantly of what we haven’t accomplished yet, and just how many more things there are to achieve.
Our team at Stratti has transcended alarm-based culture, and we’re focusing on proactive behavior to boost productivity overall. In fact, we recently voted on a company “word of the year”… and “proactive” was the winning choice!
We see being proactive as central in everything we do, from planning for the week ahead to providing patches before they’re forced to having backups in place before they’re needed. Add 24/7 monitoring and outstanding client experience, and you have a Stratti recipe for success. A proactive approach allows us to be more efficient and better equipped to solve client issues.
As a team, we’ve developed three broad tactics to be proactive and productive.
- Clarify.
In other words, make it simple for yourself. If you’re finding it hard to concentrate because of all the emails, instant communication messages, and ringing phones—eliminate your distractions. Some team members pop on noise-canceling headphones to avoid distraction, while others pause notifications entirely.
It might not be noise making it hard for you to focus—it could also be a cluttered desk or a complicated filing system. Take a second to identify what’s distracting you and address it. Ever heard the saying, “tidy house, tidy mind”? It can apply to distractions at work and, therefore, to your productivity.
- Communicate.
First, set yourself up for success by choosing tools that make communication easy. Microsoft teams can be an excellent option as it links emails, calendars, and co-workers.
Second, keep communication up regularly, especially between departments; make it a regular commitment. Our Sales & Operations teams instituted a biweekly meeting to connect cross-department, so everyone knows what’s coming down the pipeline. Having a regular check-in also allows Operations to let our Sales team know if there are backlogs or open capacity. It’s a win-win.
As one of our team members, Jonathan W., said, “communication is necessary for everyone to be on the same page so we can be on top of the next task.”
- Collaborate.
All of our departments and teams work together in some capacity. Finding methods and tools that support collaboration is key when building an integrated workforce.
Stratti uses Office365 because it allows for collaboration between departments. We use Teams for creating different channels, as well as storing and sharing documents. File sharing increases the availability of relevant files and documentation. This means Stratti team members spend less time searching for the right document and more time being productive.
Office 365 (and Microsoft Teams) allows for a platform where we can easily collaborate – whether across the building or the country with our remote employees. And because it’s easy to collaborate, we do it more often.
In case you hadn’t noticed, we’re a true team at Stratti. And better yet, we extend our dedication to proactive action beyond our office walls. We help all of our clients choose hardware, software, and management plans that support productivity for their businesses.
Sound good? Give us a call any time: (530) 342-8999.
